After-sale Service

We dispatch service engineer to site for preventative maintenance visit including normal inspection and testing, free for warranty period.

Check status of limit switch, horn, buffer

Inspect the rope for any signs of excessive wear such as kinking, crushing, cutting, bird-caging, corrosion, reducing diameter or any other unusual wear.

Check the rope for proper reeving , lubrication, and end connections

Visually inspect the load block and hook for excessive wear such as pending, twisting, cracks, grooves, or increased throat opening

Inspection external parts of the hoist, trolley frameworks, catwalks, handrails etc., for broken parts ,mis-alignments, broken welds, excessive wear, or any unusual conditions

Inspect the sheaves, drums, wheels, and bearings

Check entire unit for smoothness of operations and proper pendant identifications

Open control boxes and check all contactors, relays, timers, etc., for proper operation, loose/broken connections, pitting

Inspect external motors, couplings and wiring for wear and deterioration. Check motor stators and windings for proper operations and wear

Check load brakes for excessive drift, unsafe lowing speed, out of adjustment, functional operation, improper lubricant used, lubricant condition, oil level

Inspect all equipment oil/lubricate levels and report any excessive leakage

Visually inspect all supports runways for general condition and properly installed safety equipment such as end stops, rail bolts/clips, anti-collision devices, etc Inspect main power supply system for collector shoe conditions, festoon conditions, etc., for signs of arcing or wear

Crane Parts Service

Genuine parts help you keep your equipment running.

As part of the yuantai global family, Yuantai Cranes is committed to keeping your crane in service wherever you're working.

Many Yuantai Cranes parts are interchangeable, so in most cases the part you need is ready and waiting.

Yuantai is committed to providing the uptime you demand with parts and service support available 24/7 - if necessary, we'll ship parts direct from our factory to support your machine.